Finding the time in a busy work schedule to chase clients for payment can be difficult. In a small-medium sized business there is usually enough invoices to keep a part time credit controller busy, but the cost of employing a member of staff to do this is usually too high for an SME to manage.
Credit control is an absolutely vital part of keeping your company’s cash flow in good condition, waiting to chase customers for payment until the invoice is weeks or even months overdue can lead to a lack of working capital impacting the business’s day to day functions.

Often the duties of a credit controller will be assigned to someone within the business who isn’t comfortable, or experienced in asking for money from sometimes difficult customers which can exacerbate the problem, but there is often the concern that outsourcing this aspect of the business could lead to a breakdown in the customer relationship.

We work in such a way that the relationship with your customer is maintained. Using a dedicated telephone number, your letterhead and stationary, when we contact the customer we do so as representatives of your company. The customer will see us as a department within your company which will help to maintain that all important customer relationship.

The cost associated with outsourcing your business’s credit control is far less than employing a specialist member of staff within the business to carry out the same work. We are set up to begin work as soon as we receive your ledger which will mean that your business will begin to benefit from improved cash flow very quickly.